Return Policy

Regarding Refunding of Amount:-

If you are not satisfied with any of our products that you have purchased from us, we will give you a 100% refund (excluding delivery charge and gift-wrapping where appropriate). Returns for refund must be received back into the warehouse within 15 days from the date of Delivery. When returning goods, please quote the - order number, your name, name of the product and the reason why you are returning the goods. We do not refund users for postage expense of the returning the goods.

Regarding Replacement of Product:-

In a few cases, we ensure that pickup is arranged at the earliest and we ship the replacement as soon as we receive the item from our courier partner.
Replacement is subject to availability of stock with us. In case a replacement is not available, we will refund the amount for the same.

Payment Policy:-

FOODSBAY accepts the following forms of payment -
All electronic means like Debit Card / Net Banking/Mobile Payment
Payments are processed through CCavanue PG/BillDesk secure website.
MasterCard or Visa Credit Cards / Debit or ATM Card
Wire / Bank / Fund Transfer
Demand Draft
PayTm
Cash on Delivery
 

Shipping Information (with in India)

Shipping Policy for Foodsbay

 

At Foodsbay, we strive to provide a seamless and efficient shipping experience for our valued customers. This Shipping Policy outlines the essential details regarding the shipping process, delivery times, and related information. Please take a moment to review these guidelines before placing your order.

 

Order Processing:

Once you place an order on our website, our team will initiate the processing immediately. Please ensure that you provide accurate and complete shipping information to avoid any delays or delivery issues. Orders are typically processed within 1-2 business days, excluding weekends and public holidays.

 

Shipping Methods and Delivery:

We collaborate with reliable shipping partners to ensure the safe and timely delivery of your orders. The available shipping methods will be presented to you during the checkout process. The estimated delivery time will depend on your location and the chosen shipping method. Please note that delivery times may vary due to unforeseen circumstances, such as adverse weather conditions or peak holiday seasons.

 

Shipping Costs:

The shipping cost for your order will be calculated based on the selected shipping method and your delivery address. This cost will be clearly displayed at the checkout before you finalize your purchase. Occasionally, we may offer promotions or discounts on shipping, so keep an eye on our website or subscribe to our newsletter for updates.

 

Order Tracking:

Once your order is dispatched, we will provide you with a tracking number via email or SMS (if provided). You can use this tracking number to monitor the progress of your shipment and estimate the delivery date. Please note that it may take a few hours for the tracking information to become available after the order is dispatched.

 

International Shipping:

Currently, we ship Foodsbay's products within India only. The shipping cost and delivery times for international orders may vary, and additional customs duties or taxes may apply, depending on your country's regulations. Please be aware that we are not responsible for any customs-related fees, and customers are urged to familiarize themselves with their country's import policies.

 

Shipping Restrictions:

Some products may have specific shipping restrictions due to their nature, legal regulations, or destination country restrictions. We comply with all relevant laws and regulations, and if any restrictions apply to your order, we will notify you promptly.

 

Delivery Issues:

While we do our best to ensure smooth delivery, unforeseen circumstances may occasionally cause delays. If you experience any issues with your delivery, such as delayed arrival, damaged or missing items, please contact our customer support team immediately. We will work diligently to resolve the matter and provide you with a satisfactory solution.

 

For any further questions or clarifications regarding our Shipping Policy, please feel free to contact our customer support team at info@foodsbay.com or +91 93108 40400. Thank you for choosing Foodsbay, and we look forward to serving you with delightful culinary experiences!

 

 

 

 

Gift Box Get upto 50% Discount.

Foodsbay Pure Organic Honey Gift Set | Pack of Organic Raw, Wild Forest and Multi Flora Honey.